The Map of the World Communication Preferences Exercise – can be requested from the NUTS Team in various formats including a shorter version or more comprehensive version depending on your knowledge and experience of using the Map of the World Concept.
Map of the World (MOW) Filters – influence how we take in and communicate there are 21 filters that can influence an individuals communication. The three senses visual, feeling and hearing are the front door to understanding get these right first, then the important to me filters, followed by big or small chunking styles …
How can this Tool help you?
If the performance issue has anything to do with how people get on, working relationships or where groups or individuals are misinterpreting or not delivering as you expect …
Fundamentals of communication:
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The meaning of communication is the response you observe or get so pay more attention to the response to see if your message is getting through. Just because you have communicated the information does not mean they have interpreted it as you wanted so check – ask them to play back their interpretation or understanding to ensure your are both on the same map!
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Perception is reality – it doesn’t matter what you believe it is what they believe that is the most important. So do not trigger the Guard by arguing it seek to understand and then influence from their Map not yours
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Rapport which means having respect for each other trusting each other and wanting to work together, means meeting people at their Map of the World….
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The behaviour you observe in others is often a reflection of your intervention and their interpretation of it? So what are you doing that is influencing the behaviour you see?
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A person convinced against their will is of the same opinion still. So seek to influence them from their Map so they take ownership and responsibility for the application and result….
How the MOW influences the other legs of the stool…
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The filters interpret the results we observe during daily activity so therefore influence our daily Performance State…
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The filters interpret other peoples behaviours and therefore influences our brain operating levels…
Filter Identification Advice:
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Visual, Hearing & Feeling senses are the front door what is their preference…ask them?
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Listen to understand what is important to them? Then response to this, not what you think is vital. Align your needs to their importance filters to get the best response…
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Are they BIG or Small chunking? Outcome or detail focused? What do they need to be doing?
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To be solution focused they must be in the ‘Towards’ state so focus on solutions not problems
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If high OTHER give more support, advice and feedback if high SELF empower more and ask them how to solve first…
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When they need to make decisions focus on, is it Similarities or Differences that will engage them
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Ask the question ‘What time zone are they referencing PAST/PRESENT or FUTURE?’ and use
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Remember Associated state for action and delivery and Disassociated to be objective and see big picture
Relationships & Communication
